Course Overview
In this five-day course, you build on the foundations learned in Workspace ONE Deploy & Manage to accelerate the advancement of your deployment and management systems with Workspace ONE® UEM and Workspace ONE® Access™.
Through a series of hands-on labs, simulations, and interactive lectures, you effectively evaluate your organization’s current practices and discover opportunities to target improvements in identity, authentication, and access management. Additionally, you learn the strategies and techniques necessary to construct an integrated management strategy, utilizing a comprehensive set of Workspace ONE® services, including Hub Services, the Unified Catalog, Intelligence, and the API.

Course Objectives
By the end of this session, attendees should be able to:
• Identify key benefits of Workspace ONE Access to address your specific use case
• Describe the different identity sources supported by Workspace ONE Access and apply the most appropriate to
your organization’s use case
• Differentiate common authentication methods in Workspace ONE Access and select the most suitable method to
fit your business needs
• Illustrate how to use access policies and implement best practices within your organization
• Outline various authentication methods and workflows that can be implemented to ensure a robust end-user
experience, while meeting your security requirements
• Summarize the capabilities and benefits of Workspace ONE® Intelligent Hub and Hub Services and learn how
to effectively implement both
• Discuss how to implement Workspace ONE Intelligent Hub and Hub Services effectively
• Describe features of Workspace ONE® Intelligence™ and how to use it to support daily administration and maintenance
• Explain how to use the Workspace ONE UEM and Workspace ONE Access APIs to perform administration and maintenance
• Outline Workspace ONE design methodology and how it can apply to your organization

Modules
1 Course Introduction
• Introductions and course logistics
• Course objectives

2 Workspace ONE Platform
• List the high-level components of the Workspace ONE platform
• Identify benefits of integrating Workspace ONE Access with other Workspace ONE products
• Explain what services Workspace ONE Access offers
• Outline the use cases for Workspace ONE Access Connector

3 Identity Sources
• Identify different directory types in Workspace ONE Access based on identity sources
• Explain supported web standards for identity
• Explain Workspace ONE Access workflows of an Active Directory and an LDAP directory
• Identify features and use cases of third-party identity sources
• Identify the features and use cases of the AirWatch® Provisioning app

4 Authentication
• Identify the benefits of modern identity and access management
• Explain the workflows of connector-based authentication methods, such as Kerberos,
RADIUS, and RSA SecureID
• Explain the workflows of cloud-based authentication methods, such as mobile SSO for iOS, mobile SSO for
Android, and Workspace ONE Verify

5 Access Policies
• Explain access policies and their importance
• Describe how identity providers (IdPs) and authentication methods work with access policies
• Explain how to create policy rules following best practice

6 Catalog
• Define the types of resources in the Workspace ONE Access catalog
• Outline the common SAML authentication initiation methods for web applications in
Workspace ONE Access
• Describe the high-level integration steps of a
• Horizon Cloud integration with Workspace ONE Access

7 Hub Services
• Describe the relationship between Hub Services, Workspace ONE Intelligent Hub, Workspace ONE
• UEM, and Workspace ONE Access
• Illustrate the primary components of Hub Services
• Describe the features and use cases of Workspace ONE Verify
• Explain how to deploy mobile flows according to a use case

8 Workspace ONE Intelligence
• Describe how Workspace ONE Intelligence supports your deployment and management strategy
• Explain how the Digital Employee Experience
• Management Solution helps improve employees’
• Anywhere Workspace journey
• Explain how you can use Dashboards to access different data for your device management use cases
• Explain how integration works to connect and share data with third parties

9 Workspace ONE Application Programming Interface
• Outline the use cases for using the Workspace ONE API
• Explain how to perform Workspace ONE UEM administration and maintenance through the API
• Explain how to perform Workspace ONE Access administration and maintenance through the API